Support

Clear help, before or after you buy

Use support for billing, access, and audit questions. The aim is simple: a sensible route when you need help.

Contact

Support is handled by email

Use it for questions about billing, access, or what you are seeing in an audit.

Support contact is being updated

If you already have a commercial or onboarding contact, use that route for now. A direct support address will appear here once it is available.

Best for

Billing, invoices, and cancellation questions
Account access and workspace issues
Questions about a hotel audit or result

For privacy details, read the privacy page. For service terms, read the terms.

Billing

Checkout and payment details are handled by Stripe. You can review or cancel the plan from billing once it is active.

Data handling

The app stores account, hotel selection, billing status, captured audit answers, and audit records needed to run the service. Card details do not sit in this app.

Commercial fit

The service is built for a simple monthly review. It is designed to be clear enough for operators, owners, and commercial leads to use quickly.