Privacy
A simple explanation of how data is handled
This is the practical version: what the app stores, why it stores it, and which providers are involved.
At a glance
Only the data needed to run the service
The app keeps account, hotel, audit, and billing status data so the workspace works properly. It does not need to store card details itself.
Questions or requests
Use support for privacy questions, access requests, or deletion requests.
If you already have a live contact route for this workspace, use that for privacy or deletion requests until the direct address is available here.
For the service rules around billing and access, read the terms.
What the app stores
The service stores the account details you provide, the hotel selected for the workspace, audit runs, captured provider answers, and subscription status needed to operate the product.
What it is used for
That information is used to run audits, keep the workspace linked to the right hotel, derive the audit read from captured answers, manage access, and show billing status inside the app.
Payments
Payments are handled by Stripe. The app stores billing identifiers and subscription status, but card details are handled by Stripe rather than stored here.
Infrastructure
The app uses Supabase for authentication and application data, and Stripe for billing. Those providers process the data needed to keep the service running.
Retention
Workspace data stays in place while the account is active so audit records and billing history remain usable. Deletion or access requests should be sent through support.