Evidence benchmark
Support
Use support for account access, billing, benchmark results, competitor issues, report emails, and privacy or data requests.
Support evidence route
Rose-Brook support works best when the hotel, issue type, benchmark context and commercial consequence sit in one clear request.
Request path
One saved support record
Useful context
Hotel, issue type, benchmark detail
Best used for
Access, billing, evidence and privacy
Contact
Submit the request once and Rose-Brook will reply using the email address you provide. This keeps account, billing, benchmark and privacy requests in one queue.
Use the saved support request form
Include the hotel name, account email, issue type and anything useful from the benchmark result.
Open support formBest for
Billing
01Checkout and payment details are handled by Stripe. You can review or cancel the plan from billing once it is active.
Data handling
02The app stores account, hotel selection, billing status, captured audit answers, and audit records needed to run the service. Stripe handles card details for checkout and subscription billing.
Commercial fit
03The service is built for a simple monthly review. It is designed to be clear enough for operators, owners, and commercial leads to use quickly.
Support request
Requests are saved before any email notification is attempted, so a temporary email issue should not lose the support note.
For privacy details, read the privacy page. For service terms, read the terms.
What support is for
Support helps with access, billing, benchmark context, competitor corrections, missing report emails, privacy requests, and next-step evidence questions.
For benchmark questions, include the result page context and any competitor name that looks wrong or unclear.
Company details